Contact Us

FAQ

ScaleLab helps you optimize your content and growth strategy so you can maximize your impact on YouTube and beyond. We provide you with the tools, support, community, and resources to take your channel to the next level.

In terms of increasing your viewership on YouTube, our channel development team takes a very hands-on approach. We'll work with you one-on-one to optimize your metadata, cross-promote your content and devise a brand sales strategy.

That way, we'll help increase your exposure on YouTube as well as other social media platforms.

On our website, we'll provide you with a detailed dashboard to track your entire earnings history as well as your growth trends.

Additionally, you'll have access to the many other tools and resources that are provided through our network. These include AudioMicro, Thumbnail Creators, and extensive optimization reports.

In regards to payment, there's a form on the account settings page of our website that you can fill out in order to specify how you'd like to be paid.

We currently offer six different methods of payment.

Payment Methods with $20 threshold:

  • Payoneer
Payment Methods with $1 threshold:
  • Direct Deposit (for US members only)
  • Dwolla
  • PayPal
  • Yandex.Money
  • QIWI Wallet
  • ePayments
Our accounting team calculates the total revenue that has come in at the end of each month. If that amount exceeds the minimum threshold, then payment is remitted within 30 days.

For example, earnings through January 31st are paid at the beginning of March.

However, if you don't reach the minimum threshold in a given month, no need to worry! Balances carry over month-to-month until your channel grosses over the minimum requirement.

Our contracts stipulate a three month term when you link with us. The reason being that it typically takes at least three months before a noticeable change in your viewership.

However, you can send us an unlink request at least 30 days before the agreement renews and we’ll make sure your channel is released the exact moment your contract expires.

Yes! We have an outstanding brand sales division that assembles exclusive brand integration deals to provide you with additional revenue. From product placement, to sponsorships, to product reviews. If your channel is large enough, we'll be in contact to discuss these opportunities.

If you're not large enough yet, don't worry! We will work hard and focus on growing your audience. That way, advertisers will be able to target a specific demographic. With our help, I'm sure we'll get you there in no time!

You'll always have complete ownership and creative control over your content. We'll provide you with the tools and strategies to help boost your channel to its fullest potential. However, all decisions will be left to your judgement.

After all, you're the creator of your page, and you know what is best for it!

Communities are designed to help you grow your channel by taking advantage of our amazing network, a home to nearly 4,000 channels.

Our communities are friendly and open spaces where other creators cheer on your successes and give constructive feedback on everything else. It’s a supportive space for people with similar interests to get to know each other, watch each other’s videos, and find ways to collaborate.

Main Forums

Inside you'll find general forums for all members. Use these to broaden your audience, as well as help you with higher level concerns, such as shooting techniques and editing ideas.

Be sure to check the Tips & Tricks forum for advice on growing your channel, as well as the Announcements for important news.

Specialty Forums

You'll also find specialty forums (e.g. Dance, Music, Sports) where you can meet like-minded YouTubers. Here, you can get feedback from creators who share the same enthusiasm for your content.

More questions? Take a look at our help center.

Email Us

We'd love to hear from you.

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Our Offices

Drop in and say hi at one of our six international locations.

Los Angeles, CA, USA

São Paulo, Brazil

Hohenmocker, Germany

Madrid, Spain

Riyadh, Saudi Arabia

Amsterdam, The Netherlands